Fear and Improv: Part 1

Now, I will be the first to tell you, I am not funny. I mean, my friends think I am funny. Or at least they laugh when I say things sometimes. I also, alongside most people on this planet, get a colony of butterflies in my stomach when I am met with public speaking. At Four Fin, a regular question our CEO asks us is, “What is something you did this month that made you uncomfortable?” A few months ago I decided to really test that and I signed up for an Intro to Improv class. The last time I was on a stage was probably 4th grade when I dyed my hair red to play Annie in “Annie” [side note: “temporary” fire-red hair dye is not so temporary for blonde haired folks]. Flash forward 16 years, I am back to my natural hair color and sweating profusely in my Prius before my first improv class. Fifteen minutes of forced slow breathing and a non-stop internal monologue, I was almost ready. I did a power pose, lied to myself that I would be a NATURAL, and opened my car door. Safe to say, I was not a natural.

The Lessons:

Lesson One.

Improv is hard. Some people are quick-witted and natural on stage but most of us are not and the only thing that helps is practice. I had this realization on my first class when I started sputtering out gnomish in response to my scene partner’s question.

Lesson Two.

I can speak gnomish!

Lesson Three.

Improv is essentially preschool for adults. We play games, pretend we are flying to the moon on a secret mission and, most importantly, act ridiculous without caring that we look pretty stupid.

So, every Wednesday night for the past few months, I have been going back to preschool. Turns out going to preschool as an adult is a lot harder than it is as a 5-year-old. As an adult, I am out of practice playing make-believe. Luckily, our improv coach has a few tools to help the incompetent adult dive back into the land of imagination. The most important thing in the improv toolbox is the phrase: Yes, and. Let’s say your scene partner opens the scene with “Let’s build a beautiful house!” You would respond “Yes and… let’s build this beautiful house out of pencils!” Yes and…  supports your partner, accepts the reality of the scene they want to create and builds on that reality. Now, that is beautiful! Yes, and… also requires listening. This is something I discovered when I started speaking gnomish on my first day of class. You see, I was so in my own head trying to figure out what to respond, I forgot to listen to what my scene partner was saying.

Yes, and … is something that directly translates into life in the real world and into my career at Four Fin. As a branding and design studio, an essential part of our job is listening. Our clients are often responsible for the vision of their company’s overall brand, campaign or targeted marketing initiative (i.e., CEOs, Marketing Directors, etc.). We value the practice of genuinely listening and saying “yes, and…” to our clients’ ideas. It is our job to bring their vision to life with an authentic brand and identity. That requires listening, building upon the ideas and dreams of our clients, and translating that dream into reality. And that, my friends, is beautiful.

Making Waves: San Diego Letters

 

Roxie Prima & Phoebe Cornog

CoFounders, San Diego Letters

 

 

 

 

 

 

  1. When did you team up as SD Letters, and how many murals have you painted together?

We teamed up in August 2015 and started San Diego Letters as a monthly Meetup group. After collaborating on planning events, branding the club, and promotion, we realized what a good team we made. After doing a couple freelance jobs together for fun, we realized that we had a passion for painting murals. We were both frustrated and unfulfilled with our full-time jobs so we decided to quit our jobs and turn San Diego Letters into a business in January 2016. We’ve been loving entrepreneur life and have big plans to continue to grow the business. Since we turned it into a business we’ve painted 42 murals and are excited to do our first international mural in Tasmania in a couple weeks!

 

 

  1. What’s your favorite thing about the gig?

Our favorite part about working for ourselves is the freedom to travel. We love teaching workshops, painting murals, and meeting up with our friends that we’ve had on our podcast (Drunk on Lettering) in every city we go to.

 

  1. Do you actually get drunk when recording the “drunk on lettering” podcast?

Yes, we actually get drunk for our podcast and most of our guests do too. The only time we don’t get drunk is when we have to record at 9am with a paper lettering artist in Mumbai!

 

Check out more about what Phoebe and Roxie are doing at sandiegoletters.com and see more of their work on their Instagram account @sandiegoletters  and their podcas@drunkonlettering

Are Business Cards Relevant Anymore?

I was working with a client recently who said, “Yeah, let’s design some cool business cards too to go with our new brand. We won’t need many per person. No one will really use them anyway, it’s more for them to be excited about having a business card with their name on it.”

Hm… It reminded me of another recent occurrence I had related to this topic. The last time I was at a networking event, I was talking with another business owner who “didn’t have any cards” on him. “You can look us up,” he said.

It got me thinking about what value business cards have. Maybe they aren’t really needed? After pausing to consider change (always a good practice), I can’t get behind it this time. The concept that business cards are not needed doesn’t sit well with my branding and marketing mind. Here are my 5 reasons that I believe you still need business cards.

1. It’s a physical reminder to follow up

At that same networking event I mentioned before, I gathered about 8 or so business cards from people I had met. I came back to my office the next day, jumping right into client work and running the office, setting my stack of business cards next to my computer. Three days later, I spent 20 minutes or so following up with the people I met that day, checking out their websites if I wanted to learn more about them. The guy who didn’t have one, hmmm… what was his company’s name? Couldn’t remember.

We’ve all had that moment when we find a business card at the bottom of our purse too, and we remember that we were going to reach out. We all need a reminder here and there of our good intentions.

2. They will help jog our clouded memories

This is an obvious one, but still valid. “You know, I met a woman, I think her name was Maya. She could really help us out with this issue we’re discussing. What was her business name again? Wait, I think I have her card somewhere…”

3. It’s the first touch point of a consistent brand experience

This one speaks the truest to my heart and what we strive for here at Four Fin. Consistent brand experiences. Give the person you are talking to a peek at your brand in that initial conversation, with your business card. Is your company established and professional? Scrappy with a sense of humor? Super girly and glamorous? The design of your card can help set that tone without having to embody that persona in your talking points and personality (sometimes you just might not feel humorous, or glamorous).

4. You will empower your team to be brand advocates

Help your team get your business out there by equipping them with little leave-behinds. They might only give a handful out, but that’s a handful of people that might not have heard about you before: a handful of people that are getting the first taste of their own consistent brand experience with your company.

Your team members should all be champions of your brand. If they are not, it might be that you don’t have a brand they are proud of – if that’s the case, we might be able to help. However, If they are already advocates, then help them help the business by equipping them with something to leave behind when they talk about how much they love their jobs. 😉

5. They have the potential to be seen by others aside from the person you gave it to

The person you hand your card to might be a lower level sales person or employee of a small business, who will take your card back to their boss, or the business owner.  If this happens, they will not only be passing on your contact info. If your cards are professionally designed with your brand in mind, they will also be passing on your brand.

How does your business card stack up? Does it portray your brand well? Maybe there’s a way to reimagine it, satisfying the reasons above, but also rethinking the status quo, and delivering something unexpected like these amazing designs. We’d love to brainstorm on it with you.

Making Waves: Sarah Hernholm

SARAH HERNHOLM

President/Founder, WIT- Whatever it Takes

 

 

 

 

 

 

  1. So your company teaches teens how to be entrepreneurs.Why teens? 

Because teens make great entrepreneurs – they are rebellious, don’t like to be told what to do, think they know more than most adults (which they do!), and want to make a difference in the world. And I just LOVE working with teens. They bring an energy and authenticity to the field of entrepreneurship that I don’t often see with adults. Plus, our teens aren’t getting access to “real world” business experience in school and I think if we want to set the next generation up to be successful in the “real world”, we’ve got to give them the tools needed to thrive.   

At WIT we know that not every teen will go off and launch their own business, but every teen can benefit from developing an entrepreneurial mindset.  

 

  1. What is your favorite secret spot in San Diego? 

Wait… if I tell you it won’t be a secret anymore! OK, I’ll reveal a couple favorites … I love the bridges in the city … you can enjoy them on alltrails.com. I’ve gotta favorite bridge, but I’m keeping that a secret :)  

 

  1. If you had endless time and money – what could you see yourself getting super into? 

Happy to say that I’d just be doing more of the same. I’m incredibly passionate about engaging teens in finding solutions to the challenges facing our communities and world. When teens are engaged their confidence and sense of self worth increase…and that’s a win-win for everyone! I’d also want to reform the education system … I’m trying to do that now, but the Teachers Union is heavily funded and they fund a lot of political campaigns …but if I had endless pockets of money, hmmmmmmmm…… 

 

Check out more about what Sarah is doing at sarahhernholm.com and learn more about her WIT work at www.doingwit.org and www.smartcitysaturday.com 

 

What does it mean to be creative?

We believe, as Creative Mornings does, that everyone is creative. Our Account Manager, Jess, is often pulled in on branding or naming discussions, and weighs in on our design work with doodles and feedback. Our clients have come to us, at the beginning stage, or during the process, with new ideas and inspiration for the project that elevates the end result. Our Creative Director encourages feedback on rough sketches, sharing new ideas un-inhibited by ego, volleying projects back and forth and other traits of free flowing collaboration.

One of our Graphic Designers, Kendall, recently brought a great new phrase to us by way of her latest experiment with improv. That phrase being “yes, and.” It’s perfect. While some people might be more artistically minded than others, we believe that creativity can be harnessed and encouraged. We believe that creativity is more about feeding on all that’s around you, less about natural genius. It’s why people are often “inspired by” something.

Along this line of thought, follows the idea that creativity comes from feeling uninhibited, free to express and curious about what will happen in someone else’s creative process when we throw our ideas out there. It’s the guts to share… because once you do, and more ideas are on the table, there starts to be patterns, highlights, new tangents that arise, and clear winners. The creative trajectory of a project redirects to a path that was never possible when only the safest ideas are brought forward.

All of that said, creativity does need to be guided when you are harnessing it to create a brand or ad campaign. Without guidelines, it can run wild and get raucously off track from where you started. It can form a life of its own that might be super fun or edgy (this is a lovely zone for a fine artist, btw). But it might not solve the original brief. It can also be very subjective and hard to agree on. That is why we start all of our projects with strategy. We need to understand the goals of our creative efforts so we can consistently monitor and reign in all the uninhibited and wild ideas into something that solves the challenge, delights the intended audience and represents the brand well.

So, if you’ve always thought, “I’m not the creative type,” ask yourself the last time you freely shared an idea you were sitting on, or the last time you truly listened to someone else’s idea, not to evaluate their “creativity,” but to really soak into the idea they were sharing. Alternatively, if you think “I’m more creative than other people,” ask yourself, how many of your “great” ideas were grown from the seed of someone else’s planting.

We believe all brands should be creative…it’s one of our #wordstobrandby and by that, we mean, all brands should be given the chance to be shared and collaborated on. All brands should be harnessed from a deep well of free-flowing thought, a well that is devoid of ego and full of unsuspecting characters and new, unforeseen paths.

Is your brand ready for some creativity? Great. We have ideas. We’d also love to hear yours.

Why We love La Mesa

We work with companies throughout San Diego, but have decided on La Mesa as our headquarters for Four Fin. Why? Because, we believe in real connections, genuine people, easy parking and sunshine. It’s a straight shot on the 94 to Downtown San Diego, and quick to hop on the 8 or 125 as well. We like the creative vibe of our space, the neighboring businesses and the growing culinary scene out our front door. La Mesa is turning a corner in it’s history, to appeal to younger crowds with cool new establishments like Public Square, Coin Haus, Farmers Table, Boulevard Noodles and Sheldon’s Service Station.

Those last two are owned in part by mover and shaker, Aaron Dean, who is infusing life into the business community with his involvement with the La Mesa Village Association and his energy into a number of new local hotspots.

 

AARON DEAN

La Mesa Business Owner

 

 

 

 

 

  1. So, we’ve seen you pouring serious heart into La Mesa (we’re amped). Why this part of San Diego?  

La Mesa has always been a part of my family. I went to Fuerte Elementary decades ago. My father medical practice has been at Grossmont for over 38 years and my Grandparents were active in the community since 1959. For me I see huge potential for growth and love the feeling of being part of this community.

  1. What was the last thing you got really excited about? 

Well I was really excited and honored to be on the cover of Day & Night in last weeks Union Tribune. It was a great article not just about me but the happenings in La Mesa. It felt good to be able to talk about so many of the businesses and events happening in La Mesa.

  1. If you could only drink one beverage for the rest of your life, what would it be?

Sheldons Coffee of course…however in a few months my answer would change to Depot Springs Beer!

 

For more information on Aaron, and his improvements to La Mesa, you can read the latest two union tribune articles he was featured in:

La Mesa: the next culinary hotspot – The San Diego Union-Tribune

Aaron Dean has appetite for big plans in La Mesa

Thank you Aaron for all you do to foster community and encourage the growth of this town we love. See you at Sheldon’s!

Doing things your way

Authenticity is at the root of the most successful brands. That’s why part of our branding process is a deep dive into your soul as a business owner. What are your values? Why do you do it all? Why is your company important to your customers?

It’s a word that gets thrown out a lot, but what is authenticity? We believe it means ignoring what others are doing (to an extent) and focusing on improving your offerings and relationships with customers in a way that makes sense to your business. We believe it means being in the long game. We believe it means showing your human side.

Mailchimp recently created a whole campaign around the concept of doing things your way. For them, that was to have a little fun with their name.

Why is this campaign successful? Beyond the insane good creative direction and execution, it’s successful because it shows businesses how to have fun with their brand. It also shows us how to be human. Mailchimp is a HUGE organization, that speaks to you like a friend. We are all people in the end. Whether a CEO or intern, we’re driven by emotion. I want to like who I’m partnering with, or buying services from, or investing in. And I can’t like them, if I don’t know them.

What does “authentic” look like to your business? Is there a possibility you could open up a bit more in your brand? Maybe you can dig a little deeper and share your companies values. Let your customers get to know your company more, and thus like you more. Baffled on how to start? We can help.

So you need a logo?

So you need a logo? Awesome!

We have more questions. What is your company’s promise, the vision, the uniqueness factor? Once we have these (and many other) questions answered, we work to develop visuals that tell that brand’s story. Of course, a logo will be part of it. However, fonts, images, colors, textures, custom illustrations, messaging, tone of voice, delivery methods, even employee training, etc all contribute to the success of a brand. So, we think big picture!

Thinking big picture is the best way to create a strong brand.

brand

If you try to accomplish too much with the logo alone, it will end up busy and confusing your audience. Or worse, you’ll end up in the safe zone. You know, that place you land when you’re trying not to be too fun, or too stiff, or too lighthearted, etc. The safe zone usually involves committees, and ends in Helvetica, or Gotham, and often black and white. Not a good zone. Sure, it doesn’t offend anyone, but it also doesn’t ignite anyone.

So, instead, create a logo that is a clear, yet adaptable, tone-setter. You can build the rest of the story (lighthearted and youthful, professional yet small) with messaging, images and secondary graphics.

Final thought: Think of your logo like a good pair of jeans. Simple, iconic, fitting to your personality (hipster / mom / skater / cowboy) but also a blank canvas for an array of outfits depending on your mood. It’s the outfits, complete with accessories and shoes, etc. that tell the story, create the vibe, and attract the tribe.

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Foster a Community with purpose

From our work with an exciting new coworking space downtown, and our following of the soon to be open Public Square Coffee House right around the corner from our La Mesa office, it feels like the idea of “community” is surrounding me lately. The concept is an important one, as often studies and films have show it as a measure of happiness. It’s deep rooted in our physiological needs to be a part of a community where we feel safe, valued and connected: a place where we belong.

Good brands know this. When I was studying advertising, it was a one-directional conversation. It’s been so uplifting to see the industry shift over the years to less telling, and more discussing; less what, and more why. There’s more transparency and accountability. The shift has forced companies to think about what is important to them, and why that matters to their customers. Thanks to technology advances, we can get to know our customers better, to alter our behaviors and offerings to suit them. It’s not only more cost effective than large advertising campaigns, but it’s more impactful.

We will continue to encourage our clients to foster community in their own brands, from they way their employees work with customers, to how they promote themselves. It’s a simple idea, but a strong asset for growing companies.

 

Published Work: Forbes

They say any PR is good PR, but if you aren’t getting high quality media outlets to present you in a positive tone, then you should be doing something to move the needle. We helped the founder of BAM Communications design a simple graph that she uses at her PR company to remind her team of the ideal quadrant to keep their clients in. Forbes ran it as well, calling it “A Graph Summing Up What You Need To Know About Public Relations”

[pbutton url=”http://www.forbes.com/sites/theyec/2016/02/19/this-one-graph-sums-up-everything-you-need-to-know-about-public-relations/?utm_content=buffer2198b&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer#495de39a1d9a” text=”See the Full Article” new_window=”yes”]